Delivery and pick-up
Given our large stock of tents, we can often deliver or prepare standard sizes and colours immediately. For non-standard colours, you should anticipate a production time of approximately two weeks. You can pick up or have your order delivered in several ways:
Collecting your order at Above & Beyond in Mouscron
Products in stock can be collected on the same day at Above & Beyond, located at 102 Jules Vantieghemstraat in Mouscron. These items are marked on our webshop with the label "immediately available". Please note that stock levels change frequently, which means some items may be out of stock at the time of your order. In such cases, we will contact you to inform you when the product becomes available again.
Once we receive your order, our team will start preparing everything for you. Please consider possible waiting times during the peak season. Collection at our showroom is always FREE of charge.
Goods can only be collected after we have received your payment. At our office, you can pay in cash, with a debit card, or with VISA.
Home delivery
Deliveries are carried out, depending on the volume and location, by external transport companies. A transport fee will be added for home delivery.
Goods can only be dispatched once we have received payment on our account. Unfortunately, a copy of the bank transfer cannot be accepted as valid proof of payment.
If everything is in stock and paid for, the goods can be prepared immediately for dispatch. The transport service collects orders daily. If we receive your order and payment after the transport service has already collected orders for the day, the goods will be dispatched the following day. Please bear this in mind.
Indicative delivery times:
- Belgium: 1 to 2 working days
- The Netherlands: 1 to 2 working days
- France: 1 to 2 working days
- Germany: 1 to 2 working days
- Spain: from 3 working days
- Other countries: from 3 working days